Our bilingual Customer Care Associates are always available to handle your call. In case of an emergency or an account question, call us:

  • Toll-free in Canada or the USA at 1-866-922-3751
  • Outside USA and Canada, call collect at 416-947-2900

To activate your new card, call us toll-free in Canada or the USA at
1-866-846-4826.

To make a payment:

Please make the cheque payable to Citibank Canada. Include your account number on the front of your cheque or money order. Please send your payment to:

Club Sobeys MasterCard
P.O. Box 4675
Postal Station A
Toronto, ON
M5W 5J8

For general correspondence by mail, please contact us at:
Compliments Everyday Banking
P.O. Box 2057
Station B
Mississauga, ON
L4Y 0C1

®/™ MasterCard and the MasterCard Brand Mark are registered trademarks and PayPass and Tap & Go are registered trademarks of MasterCard International Incorporated.

®1Registered trademark of Citigroup Inc.
†Citibank Canada is the issuer of Club Sobeys MasterCard in Canada. Citi Cards Canada Inc., an affiliate of Citibank Canada, performs all account servicing and related activities on Club Sobeys MasterCard accounts and administers the Citibank®1 MasterCard Cardmember Agreement governing those accounts pursuant to an agreement with Sobeys Capital Incorporated.

®3 Registered trademark of Interac Inc.

®4 Registered trademark of Cirrus System, LLC.

Benefits and services are subject to change. Insurance benefits are underwritten by licensed insurers. Details of coverage, including terms, conditions, limitations and exclusions, are outlined in the Club Sobeys MasterCard Features, Card Services and Insurance Certificates provided with your Club Sobeys MasterCard card. Most noninsurance benefits and services are provided by independent companies who are solely responsible to you for the provision of those benefits and services.

* The earning and transfer of Club Sobeys Points under the Club Sobeys MasterCard Program is governed by the terms and conditions of the Club Sobeys MasterCard Program Rules, which can be found in the Benefit Guide accompanying your Club Sobeys MasterCard card when issued. The use of your Club Sobeys card is subject to the terms and conditions of the Club Sobeys Program, which can be found at www.clubsobeys.com.